STR Host Damage-Claim Evidence Packet

Found damage after checkout? Most legitimate claims fail on three things: missing before-photos, a missed deadline, or an amount with no receipt, quote, or comparable basis behind it. This packet fixes all three.

You get a step-by-step system for a REAL claim: decide whether to file or absorb, photograph the damage correctly, log every item, build a defensible dollar figure, message the guest on-platform, and file one complete batch in the Resolution Center — on time.

Deadline figures follow Airbnb's Host Damage Protection terms (airbnb.com/help/article/279, verified 2026-10-17): file within 14 days of the guest's checkout; the guest has 24 hours to respond; if you involve Support, submit supporting documentation within 14 days of the damage or loss. Terms change — the packet tells you to re-check the current terms before filing.

## What's inside (file-by-file)

- `00-START-HERE.md` — Quick-start guide: file / absorb / escalate decision flow (1,622 words)

- `01-Evidence-Checklist.md` — What to capture, in what order

- `02-Evidence-Log.csv` — Blank log: one row per damaged item

- `03-Message-Scripts.md` — Guest, Resolution Center, escalation / appeal text

- `04-Photo-Guide.md` — How to shoot before / after photos that hold up

- `05-Amount-Basis-Worksheet.md` — A defensible dollar figure per item

- `06-Timeline-Tracker.md` — Filing, guest 24h, Support docs deadlines

- `07-Coverage-Exclusions.md` — What Host damage protection covers / excludes

- `08-FAQ-and-Limits.md` — 10 product FAQs + honest limits

- `09-Whats-Inside.md` — File-by-file inventory

- `README.md` — Packet overview, integrity rule, version history

- `EVIDENCE.md` — Evidence sources, QA results, uncertainties

- `worked-example/` (5 files) — Complete FICTIONAL worked example. Teaching material only — never file it.

Total: 17 files.

## Free sample

Free excerpt (decision flow, deadlines, fictional mini-example):

https://github.com/fexo9/str-host-damage-claim-evidence-packet/blob/main/FREE-SAMPLE-STR-Evidence-Packet-v2.0.md

## Demo video

72-second walkthrough of the real v2.0 files:

https://youtu.be/ac8FMpUBquc

## FAQ

1. Does it guarantee approval or payout? No. It helps you assemble a complete, factual, on-time claim.

2. Which platforms? Built around Airbnb's Host Damage Protection (Resolution Center, article 279). Structure transfers to Vrbo-style platforms; their terms differ — check them.

3. No before-photos? File only with other proof the item was intact (cleaner statement, inventory record, listing photos). Never fake a before-photo.

4. Guest does not respond? Guest has 24h to respond; if they don't, pay partially, or decline, involve Support — docs within 14 days of damage/loss.

5. Deadlines? File within 14 days of checkout; guest 24h; Support docs within 14 days of damage/loss (article 279, verified 2026-10-17).

6. Wear and tear? Excluded — as are currency loss, acts of nature, normal checkout cleaning.

7. Does it file for me? No. You file in the Resolution Center yourself.

8. Claim denied? Appeal only with NEW evidence (sharper photos, professional quote, timestamped record).

9. Unsure about damage? Document first, decide second. Photograph everything before cleaning or repair.

10. Large amounts / legal disputes? Evidence-assembly tool, not legal advice. Consult a qualified professional.

## Honest limits

- No guarantee of approval, payout, or any outcome.

- Does not replace the platform's current terms (verified 2026-10-17; terms change).

- No legal advice. Does not file anything for you.

- No fabrication: document real damage only, with real photos and receipts/quotes.

- No "proven," success-rate, or testimonial claims.

## Details

- Price: $19 one-time. Commercial license.

- Format: ZIP (17 files: Markdown + CSV). CSVs open in Excel / Google Sheets. No software to install.

- Version: v2.0 (2026-10-17). Expanded from 6 to 17 files. Price unchanged.