One purchase covers 10 managers in one property-management company: the full 17-file STR damage-claim evidence packet, plus a team license, a multi-property claim tracker, and a rollout guide. $79 one-time.
One purchase. Ten managers. Every property covered.
If your company manages multiple short-term rentals, damage claims are a team problem: different managers, different properties, different deadlines — and one missed filing window or one missing before-photo can cost the whole claim. This Team License gives all 10 of your managers the same packet, plus the team layer that keeps every claim visible in one place.
What the team gets:
- The full STR Evidence Packet (17 files): quick-start guide, checklist, blank evidence log, message scripts, photo guide, amount-basis worksheet, timeline tracker, coverage / exclusions, FAQ + limits, inventory, evidence + QA log, plus a 5-file fictional worked example.
- `TEAM-LICENSE.md`: 10 named seats in ONE company, internal use only, no resale, no redistribution outside the company. Includes a fill-in license certificate.
- `TEAM-TRACKER.csv`: one multi-property tracker — property, manager / seat, guest, checkout date, damage, status, filing deadline, amount.
- `TEAM-README.md`: rollout guide + seat-list template — name your 10 seats, distribute, start in ~15 minutes.
Deadline figures follow Airbnb's Host Damage Protection terms (airbnb.com/help/article/279, verified 2026-10-17): file within 14 days of the guest's checkout; the guest has 24 hours to respond; if you involve Support, submit supporting documentation within 14 days of the damage or loss. Terms change — the packet tells you to re-check the current terms before filing.
## What's inside (20 files total)
Base packet (17 files, same as single-user v2.0): quick-start guide, checklist, blank log, message scripts, photo guide, amount worksheet, timeline tracker, coverage/exclusions, FAQ + limits, inventory, evidence + QA log, README, plus a 5-file FICTIONAL worked example (teaching material only — never file it).
Team layer (3 files, only in this pack): `TEAM-LICENSE.md` (terms + license certificate), `TEAM-TRACKER.csv` (multi-property claim tracker), `TEAM-README.md` (rollout guide + seat-list template).
## Free sample
Free excerpt of the base packet (decision flow, deadlines, fictional mini-example):
https://github.com/fexo9/str-host-damage-claim-evidence-packet/blob/main/FREE-SAMPLE-STR-Evidence-Packet-v2.0.md
## Demo video
72-second walkthrough of the base packet's real files:
https://youtu.be/ac8FMpUBquc
## FAQ (company-specific)
1. How do the 10 seats work? Name 10 managers in the Seat List in `TEAM-README.md`. Each named seat holder may use the packet for claims on properties your company manages or owns.
2. Add or replace a manager? Add a name to the Seat List (up to 10 active seats). When a manager leaves, replace their name and have them delete their copies. See `TEAM-LICENSE.md`.
3. More than 10 seats? Buy another pack. Seats accumulate: 2 packs = 20 seats. Do not run more active seats than (packs) x 10.
4. Across all properties? Yes — all properties the licensed company manages or owns.
5. Share with another company? No. Each pack covers ONE legal entity. Sister companies or separate entities each need their own pack.
6. Company invoice / receipt? You receive the store's standard purchase receipt. Fill in the License Certificate in `TEAM-LICENSE.md` for the license record.
7. Only 2–3 managers? Buy singles instead — 2–3 packets at $19 each are cheaper than $79. The team pack wins at 5+ seats.
8. Guarantee of approval or payout? No. The packet helps your team assemble complete, factual, on-time claims.
## Honest limits
- No guarantee of approval, payout, or any outcome.
- Does not replace the platform's current terms (verified 2026-10-17; terms change).
- No legal advice. Does not file anything for you.
- No fabrication: document real damage only, with real photos and receipts/quotes.
- Worked example is fictional teaching material — never file it. No "proven," success-rate, or testimonial claims.
## Details
- Price: $79 one-time. Commercial license. 10 named seats, one company.
- Format: ZIP (20 files: Markdown + CSV). CSVs open in Excel / Google Sheets. No software to install.
- Version: Team License v1.0 (2026-10-17), built on base packet v2.0. Single-user packet (1 person, $19) sold separately.